Frequently Asked Questions
Question: I can’t find the product I usually order on your site, where did it go?
Answer: If you don’t see the product you’re looking for on the website, unfortunately, that product has been discontinued. We’re sorry for the inconvenience and in order to help you find more or similar formulas that meet our product manufacturing standards, we have a suggested brand for you, Dr. Fred Pescatore’s NuLogic Nutritionals. These formulas follow the same design and manufacturing protocols as New Summit Nutritionals and feature innovative products from a nutritional expert you can trust. To discover more, please visit www.nulogicnutritionals.com.
Question: What if I need to return a product purchased?
Answer: With our 100% Money-Back Lifetime Guarantee, you can return any unopened bottles at any time, for any reason. And we will refund your purchase price (minus shipping).
To return an unopened box of products, simply write REFUSE-RETURN TO SENDER on the package and give back to the postal service. Otherwise, place any unopened bottles you wish to return in a box. Insert a note with your full name and email address so your account can be located. Write the following on the front of the box:
NewSummit Nutritionals Returns
1900 Industrial Park Rd
Federalsburg, MD 21632
Arrange for the box to be shipped with a postal carrier like UPS, Fed-Ex, or the USPS. Please allow 14-21 business days for any refunds to be processed.